A typical ISO based system implementation will follow the process steps in the model provided on this page. IQC can provide all of the training, coaching and consulting necessary for a complete implementation of an ISO based system. IQC can also provide turnkey services such as turnkey documentation development, outsourced internal auditing and outsourced system management.

IQC has performed over 1,000 ISO implementations and along the way we have seen the following characteristics remain true:

1. Management must show commitment and lead the organizational change. (Quality Management principle 2)
2. Everyone in the company is involved. This is a business system approach and multi-disciplinary involvement is required. (Quality Management principle 3)
3. It’s about how you run your business, not a Quality Department add-on. (Quality Management principle 1) (Quality Management principle 5)
4. Real people document real processes. Someone outside the organization cannot know the work flow like your people. (Quality Management principle 4) (Quality Management principle 3)
5. Internal auditing drives process improvement. (Quality Management principle 6) (Quality Management principle 7)